Tech expert explains challenges in restoring Microsoft programs, chances of another major outage

A massive global Microsoft outage that began Thursday afternoon and stretched into a second day on Friday, knocked key tools—including Outlook, Exchange Online, Microsoft Teams, Copilot, and Defender XDR—offline for millions of users worldwide. The outage had a cascading impact on business, decision-making, services, and revenue.Ian Marlow, CEO of FiTech Consultants, a tech leader, joined us on The Morning Show to talk about the challenge for Microsoft engineers in getting the systems back online and the possibility of another outage in the future.